Common FAQ
- I have registered an account, but it shows not exist when I login?
- Why can’t my phone receive the notiicaftions from my device bundled with the app?
- How to share the device to my family or friends?
- What should I do if the device sharing fails
- What should I do if the device is abnormally offline?
- How can I send feedback on the problems I encountered in using the App?
- How can I give feedback on device problems or upload device logs?
- Is it possible to modify the account (bundled cell phone or email) or password in APP?
- Why is the memory displayed on the memory card different from the stated size?
- What should I do if the live view fails to load or cannot be viewed?